"True" agrees to compensate prepaid and postpaid customers separately due to network outage

"True" agrees to compensate prepaid and postpaid customers separately due to network outage

Blog Article

True Corporation issued a new announcement to compensate for the signal failure on May 22, stating that the company understands the impact that customers have experienced from this communication inconvenience and is providing additional usage services as follows: Prepaid customers receive 10GB of free data and 100 minutes of free calls for a total of 3 days of usage without having to press to accept the privilege, starting from June 15, 2025. Postpaid customers receive a 1-day discount on service fees for the next billing cycle.

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